Web Usability Testing

Have you ever tried to look on your website through the eyes of your customer or viewer? Can you imagine what it is like coming or using your website for the first time? Understand your customers; find out what they are struggling with; learn from your mistakes and increase total added customer value. One satisfied customer offline means tens of good references but one satisfied customer online equals hundreds or even thousands.

Our usability experts have expertise in the use of 'state of the art' tools and methods
for usability and user-centred design. They have a many years experience in usability
testing, including work for Dell and T-mobile.

Every year they attend Usability Week conferences organized by Nielsen Norman Group and they have a permanent access to the newest reports and books concerning usability.

Usability testing is usually done in a usability lab with a one-way mirror and recording devices. Or we often do a guerilla usability testing when a facilitator sits with a user in front of a notebook with a camera and sessions is filmed by the software that logs interaction details as well.

Along with usability, our experts design functional prototypes and information architecture for a wide range of products and systems (web sites, e-commerce sites and web applications).

We have highly experienced consultants who are dedicated to making your website easier to use.

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