Customer Support

What does it mean

Customer support is a service that provides help or answers to customer questions in relation to a company's products or services.

More info

Customer support can be provided through various channels, such as phone, email, chat, or social media. The goal of customer support is to improve customer experiences and resolve any issues customers may have with products or services. Customer support can also provide additional information or advice regarding products and services. Customer satisfaction with the level of customer support is an important factor in building trust between the company and its customers.

Latest news

What is B2B and B2C and what is the difference between them?

What is B2B and B2C and what is the difference between them?

B2B and B2C are two terms you've definitely come across in e-commerce and online marketing. However, if you still don't know exactly what the...
13 Secret Tools for Google Ads Campaign Optimization: How to Achieve Online Dominance?

13 Secret Tools for Google Ads Campaign Optimization: How to Achieve Online Dominance?

In the jungle of digital marketing, where a relentless battle for customers takes place, Google Ads is a powerful tool that can help you achieve...
How much of the marketing budget to allocate to the brand?

How much of the marketing budget to allocate to the brand?

A common question not only from our clients. But to get to the answer, let's summarize what a brand actually is and what are "those other campaigns...
What is PPC advertising and what types of campaigns do we know in Google Ads?

What is PPC advertising and what types of campaigns do we know in Google Ads?

PPC advertising is one of the most commonly used tools in online marketing. From the English translation "pay per click", it follows that the...
SEO audit reveals weak spots: How to conduct a quality SEO analysis?

SEO audit reveals weak spots: How to conduct a quality SEO analysis?

SEO audit is a comprehensive document that checks how a website stands in terms of search engine optimization. The compilation of such an audit...
The purpose of the usability testing

The purpose of the usability testing

Usability testing or usability testing is a way to uncover flaws or barriers in your product or service that often prevent your customers from...
14 tips that will help you kickstart your online shop

14 tips that will help you kickstart your online shop

Having your own online shop is an opportunity to realize yourself not only alongside employment, but if your business takes off, even full-time...
13 findings on how to improve forms on web pages

13 findings on how to improve forms on web pages

Forms on websites and applications are probably the most important UX spot where a visitor turns into a customer. During usability testing we...
5 Foundations for Properly Scaling Your E-commerce Business

5 Foundations for Properly Scaling Your E-commerce Business

Successful scaling of your e-commerce business requires more than just increasing investments. By implementing these five fundamental strategies...
This year we are celebrating, among other things, the 27th anniversary of AI.

This year we are celebrating, among other things, the 27th anniversary of AI.

Why AI? If you're our follower, you know that we are pioneers in the field of artificial intelligence in Slovakia. Yes, we have also developed...

Free consultation

Back 1/4

What do you need help with?

Select all options that apply to you

Is there anything else you need help with?

Yes No

Choose another topic

Zanechajte nám na vás kontakt

The form has been sent successfully.