What does it mean

Temu, an abbreviation from the English "Treasure Universe", is a Chinese online store that quickly gained popularity due to its low prices and wide range of products.

More info

Temu is operated by Whaleco Technology Limited, which is a subsidiary of the Chinese e-commerce company PDD Holdings (Pinduoduo). PDD Holdings is one of the largest e-commerce platforms in China with more than 863 million active users.

Temu operates on the principle of direct sales from the manufacturer to the consumer (D2C). This means, that it purchases products directly from Chinese manufacturers and sells them to end customers without intermediaries. This allows Temu to offer products at significantly lower prices than conventional e-shops.

Temu uses aggressive marketing to promote its products. It uses various marketing channels, such as social media ads, influencer marketing, and PPC ads.


Temu offers a wide range of products in various categories, such as:

  • Clothing (for men, women, and children)
  • Electronics (smartphones, laptops, headphones, etc.)
  • Home goods (furniture, kitchenware, home decorations, etc.)
  • Toys
  • Garden supplies
  • Sporting goods
  • Auto-moto accessories
  • And many more

The quality of products on Temu can vary. Some products are of high quality, while others may be of poor quality. It is important to read reviews before purchasing.

Delivery and Payment

Temu promises delivery of products within 7-15 days. In practice, delivery time may vary slightly, but it is still significantly shorter than when purchasing from Aliexpress and similar stores.

    Customer Service

    Temu's customer service is not available in Slovak. If you have any problems with your order, you will need to communicate in English or Chinese. Temu has a low rating in customer service. Many customers complain about long waiting times for a response and ineffective problem resolution.

    Pros and Cons of Temu


    • Low prices
    • Wide range of products
    • Fast delivery
    • Various payment options


    • Variable product quality
    • Language barrier
    • Poor customer service
    • Risk of customs duties and VAT

    Overall, Temu is an interesting option for those looking for cheap products from China with fast delivery. However, it is important to keep in mind the disadvantages, such as variable product quality and language barrier. Before purchasing on Temu, we recommend reading our blog post on the topic How to shop online through Temu and what to watch out for when purchasing?, but also be sure to read product reviews, compare prices with other e-shops, and consider the quality of the products you want to buy.

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