Customer service

What does it mean

Customer service is a process that involves interaction between customers and an organization for the purpose of providing information, assistance, and solving problems related to products or services.

More info

The goal of customer service is to provide customers with quality experiences and resolve their issues in the shortest possible time. Customer service can be provided through various channels such as telephone, email, chat, or personal contact. Good customer service has a positive impact on customer loyalty and can contribute to building a positive image of the organization.

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